Frequently asked questions

Get answers to the most commonly asked questions about this product.

FAQ

Getting started with this product

What is digital identity trust?

Today’s threat landscape means companies must make tradeoffs between security and customer experience. Digital identity trust technology lets companies measure both risk and trust to keep the customer’s digital journey secure while offering a better digital experience than ever.

How does Trusteer Mobile SDK establish trust with known devices?

Trusteer creates a strong device ID that helps differentiate a known device from others. To help determine whether the device has been compromised, as well as that the user is the trusted user, Trusteer applies extensive risk protection capabilities, behavioral analytics and contextual vectors.

How does Trusteer Mobile SDK establish trust with new devices?

A new device can usher in threat through poor hygiene or questionable activity. Trusteer Mobile SDK uses a global consortium database and threat intelligence platform with AI and machine learning to help identify bad devices and malicious patterns.

How does Trusteer Mobile SDK establish trust with new or guest users?

Trusteer Mobile can help identify fraud early during digital account creation or one-time guest engagement from a mobile device. Trusteer correlates provided identifiers and context with known fraud, and scans for indicators such as recent mobile carrier changes and suspicious timing to assess risk.

Other common questions

What are the benefits of a SaaS digital identity trust solution?

In general, software as a service (SaaS) solutions offer the ability to deploy quickly and easily. The SaaS deployment also allows Trusteer to employ agile, ongoing threat protections, using AI and analytics to identify new threats and patterns.

How does Trusteer Mobile SDK work with IBM Security Trusteer Pinpoint Detect?

Trusteer Mobile SDK combines with IBM Security Trusteer Pinpoint Detect to offer multi-factor omnichannel risk assessment by understanding user activity. The solution collects a wide range of attributes and performs multi-layered assessments of network, device, environment and behavioral patterns.

How does Trusteer Mobile SDK work with IBM Security Trusteer Pinpoint Assure?

Trusteer Mobile SDK combines with IBM Security Trusteer Pinpoint Assure to help identify fraudsters and establish digital trust with customers by using cloud-based threat intelligence and global visibility during account creation and guest-user transactions.